What is this legal settlement about?
The settlement claim process has now ended, and no further claims can be submitted. The settlement administrator, Epiq, is now working to validate all submitted claims, and aim to send payment by no later than May 2025. If your claim is valid, and you have not provided your bank details, you will be sent a pre-paid credit card by email with the value of your claim.
Other Claims
Charles Lyndon launched similar claims against Southeastern, First MTR South Western, Thameslink, Southern, Great Northern and Gatwick Express.
These claims are still being heard by the courts. If you wish to be updated on these claims, please click here to register to receive updates.
How Were Passengers Allegedly Charged Twice?
If you own a Travelcard and travel from your Travelcard zones to a station beyond the zones covered by your Travelcard, in most cases you should be able to use a ‘Boundary Fare’. This only charges you for the part of your journey outside of your eligible Travelcard zones.
For example, if a rail passenger owned a zone 1-4 Travelcard, but needed to travel from Waterloo to Reading they should be able to purchase a fare from the boundary of zone 4 to Reading, as they have already paid for the part of their journey that covers zones 1-4 through their Travelcard.
